Frequently asked questions

We serve Northern New Jersey, with a focus on Passaic County communities including Paterson, Clifton, Passaic, Wayne, Totowa, Little Falls, Woodland Park and Hawthorne. If you're nearby and don't see your town listed, reach out. We're happy to check whether we can serve you.

Fill out our short quote form, call or text us at 862-281-5217, or email helenacleaninggroup@gmail.com. Residential quotes are usually quick. For commercial spaces, we'll schedule a free on-site walkthrough so we can give you an accurate, customized proposal.

We visit your facility, walk through the space with you and talk about your priorities, schedule and any special requirements. Then we send a customized cleaning plan and quote. There is no cost and no obligation.

Every space is different. Size, condition, layout, scope and how often you need service all affect the price. Instead of a one-size-fits-all number, we give you a clear, customized quote, so you only pay for what your space actually needs.

Yes. We offer daily, several-times-a-week, weekly, bi-weekly and monthly cleaning plans for both businesses and homes, as well as one-time deep cleans and move-in / move-out cleaning.

Yes. We offer flexible scheduling, including after-hours and weekend availability depending on the job, so cleaning doesn't interrupt your business, patients or customers.

Yes. Our background in dental assisting and OSHA training gives us a strong understanding of cleanliness and attention to detail in healthcare settings. We clean general and non-clinical areas and follow the protocols your practice sets. We do not handle regulated medical waste, sharps or biohazard cleanup.

We use high-quality, effective cleaning products, including EPA-registered disinfectants used according to label directions and child-safe options for childcare facilities. If your facility requires specific products, let us know during your quote.

We focus on routine, deep and detailed cleaning. We don't currently offer biohazard or pathogen remediation, commercial kitchen hood or exhaust-system cleaning, or floor waxing, stripping and refinishing.

Not necessarily. Many clients provide access instructions so we can clean while they're at work. We'll talk through what works best for you when we confirm your appointment.

Your peace of mind is our priority. If something isn't right, let us know and we'll make it right.

Yes. Helena Cleaning Group LLC is insured. If your business, property manager or building requires proof of insurance, just ask and we'll provide it.